At 11:52 AM PST we lost our primary E-mail server for the sending (SMTP) and receiving (POP3/IMAP) of E-mail. We have diagnosed the problem with Dell technical support and they have dispatched a technician with parts to resolve the issue. The technician is scheduled to arrive by 6 PM today. Until the server is back [...]
At approximately 9:15 AM PST we lost power to 8 servers hosted in our Costa Mesa facility. This power failure is localized to a specific power distribution unit located within a single rack at the facility and is not building or facility wide. This post will be updated with the latest developments. Please check back [...]
Atlantis International, LLC and MX Logic have partnered together to provide advanced anti-spam E-mail filtering. Here is what the system can do: * Advanced Spam Blocking - Proven effective in blocking over 99 percent of all spam. - System combines the most effective spam-fighting techniques. - Continually updated to defend against the latest spam threats. [...]
Atlantis International, LLC (AtlanisNet) is moving to a new facility located in Costa Mesa, CA. Our primary telephone number and toll-free number will not change. However, we do have a new fax number. Please visit our contact us page for our updated information.
At approximately 15:30 PST we lost power to all equipment hosted in our Costa Mesa facility. This power failure is localized to specific cabinets at the facility and is not building wide. We are working with engineers to resolve this issue as soon as possible. This post will be updated with the latest developments. Please [...]
This morning one of the Real-time Blackhole Lists ("RBL") we use to help filter inbound E-mail for SPAM was taken offline. The specific RBL was blackhole.securitysage.com. Apparently this domain name expired and was not renewed. Our gateway server than started to reject some inbound mail because it was unable to reach this RBL. We have [...]
We have been made aware that certain customers are unable to reach our network. So far these customers all have DSL service through Verizon. We are unsure if this new issue is related to the issues from the last few days. This could also be an localized issue with Verizon customers only. We are current [...]
n order to help prevent a similar issue from happening again, Atlantis International, will be performing a hardware upgrade tomorrow. We will be replacing our current Cisco router with a new model. We do not know the exact time of the upgrade since we are waiting for an overnight DHL shipment, but expect it to [...]
We have received confirmation that MegaPath will perform their emergency maintenance. However, it is not scheduled for late Tuesday night but instead very early Wednesday morning. Below is a copy of the E-mail we received. They have also asked that we perform some additional tests with them this afternoon. Therefore we will be bring up [...]
Cause of Network Outage Identified? One of our attempts to get action on this issue has paid off. We have been contacted, and are working with, an extremely knowledgeable network engineer about our circuit. The engineer has determined that a routing issue with one of their core routers may be causing our issue. Unfortunately this [...]