Monthly Archives: March 2007

//March
03 31, 2007

Power Issues at Costa Mesa Facility

By | 2015-04-27T03:03:06+00:00 March 31st, 2007|News|Comments Off on Power Issues at Costa Mesa Facility

At approximately 15:30 PST we lost power to all equipment hosted in our Costa Mesa facility. This power failure is localized to specific cabinets at the facility and is not building wide. We are working with engineers to resolve this issue as soon as possible. This post will be updated with the latest developments. Please [...]

03 14, 2007

RBL: Blackhole.SecuritySage.com Offline

By | 2015-04-27T03:03:00+00:00 March 14th, 2007|News|Comments Off on RBL: Blackhole.SecuritySage.com Offline

This morning one of the Real-time Blackhole Lists ("RBL") we use to help filter inbound E-mail for SPAM was taken offline. The specific RBL was blackhole.securitysage.com. Apparently this domain name expired and was not renewed. Our gateway server than started to reject some inbound mail because it was unable to reach this RBL. We have [...]

03 8, 2007

Verizon DSL Customers

By | 2015-04-27T03:02:55+00:00 March 8th, 2007|News|Comments Off on Verizon DSL Customers

We have been made aware that certain customers are unable to reach our network. So far these customers all have DSL service through Verizon. We are unsure if this new issue is related to the issues from the last few days. This could also be an localized issue with Verizon customers only. We are current [...]

03 7, 2007

Emergency Hardware Upgrade

By | 2017-08-27T15:22:46+00:00 March 7th, 2007|News|Comments Off on Emergency Hardware Upgrade

n order to help prevent a similar issue from happening again, Atlantis International, will be performing a hardware upgrade tomorrow. We will be replacing our current Cisco router with a new model. We do not know the exact time of the upgrade since we are waiting for an overnight DHL shipment, but expect it to [...]

03 6, 2007

Emergency Maintenace Scheduled

By | 2015-04-27T03:02:50+00:00 March 6th, 2007|News|Comments Off on Emergency Maintenace Scheduled

We have received confirmation that MegaPath will perform their emergency maintenance. However, it is not scheduled for late Tuesday night but instead very early Wednesday morning. Below is a copy of the E-mail we received. They have also asked that we perform some additional tests with them this afternoon. Therefore we will be bring up [...]

03 5, 2007

Network Congestion

By | 2017-01-27T00:25:11+00:00 March 5th, 2007|News|Comments Off on Network Congestion

Cause of Network Outage Identified? One of our attempts to get action on this issue has paid off. We have been contacted, and are working with, an extremely knowledgeable network engineer about our circuit. The engineer has determined that a routing issue with one of their core routers may be causing our issue. Unfortunately this [...]

03 4, 2007

All Services Restored

By | 2015-04-27T03:02:33+00:00 March 4th, 2007|News|Comments Off on All Services Restored

All servers hosted in our Santa Ana and Costa Mesa facility are now accessible on the Internet. We have been communicating constantly with MegaPath concerning our connectivity issue. They have assure us that our issue has been escalated to management, a senior engineer has been paged and that our ticket has been escalated to the [...]

03 4, 2007

New DNS Server

By | 2015-04-27T03:02:27+00:00 March 4th, 2007|News|Comments Off on New DNS Server

Late last night we installed a new DNS server in our Costa Mesa facility and all users hosted in that facility should have full service within a couple of hours. Also, customers who host their DNS with us and use external servers should be able to access these external servers within a couple of hours. [...]

03 3, 2007

Partial Outage

By | 2015-04-27T03:02:22+00:00 March 3rd, 2007|News|Comments Off on Partial Outage

Early this morning we experienced a partial Internet outage. Our upstream provider MegaPath Networks, stopped forwarding traffic to us via one of our Internet circuits. Our other circuit supplied to us by Earthlink, Inc. was unaffected. This lead to approximately 50% of our visitors to not be able to access our network (visitors coming in [...]