Monthly Archives: May 2009

05 20, 2009

Mail Server Offline

By | May 20th, 2009|News|Comments Off on Mail Server Offline

We have experienced an issue with our shared E-mail server and need to run a quick diagnostic. The server will go offline immediately. This page will be updated as soon as the server is back online. During this time you will be unable to receive E-mail and will not be able to send E-mail if [...]

05 14, 2009

No Emails from Support System

By | May 14th, 2009|News|Comments Off on No Emails from Support System

We just found out that no reply E-mails were sent from our support ticketing system between 05.11.2009 1:21 PM through 05.14.2009 5:16 PM. If you sent an E-mail to support@atlantisnet.com, billing@atlantisnet.com, sales@atlantisnet.com or tbn@atlantisnet.com and have not received a reply, then login via the website to view the status of your requests: http://support.atlantisnet.com/

05 12, 2009

Having Problems Sending or Receiving E-mail?

By | May 12th, 2009|News|Comments Off on Having Problems Sending or Receiving E-mail?

There was an unexpected change to our DNS servers last night which may prevent users from sending and/or receiving E-mail. If you are experiencing these issues, then please make sure that your E-mail software account settings use the following servers: Outgoing SMTP Server: mail.atlantisnet.com Incoming POP3/IMAP Server: mail.atlantisnet.com If you had to make the server [...]