Mail Server Outage

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Mail Server Outage

At 11:52 AM PST we lost our primary E-mail server for the sending (SMTP) and receiving (POP3/IMAP) of E-mail. We have diagnosed the problem with Dell technical support and they have dispatched a technician with parts to resolve the issue. The technician is scheduled to arrive by 6 PM today.

Until the server is back online, please use the SMTP server of your local ISP to send your outbound E-mail.

Please note that no incoming E-mails will be lost. Once the server is back online they will be deposited into your mailbox within a few minutes.

Please check back here for the latest updates.

UPDATE 3:27 PM: The parts for the Dell server arrived a few minutes ago and a technician is scheduled to arrive here between 4:30-5:00 PM.

UPDATE 4:30 PM: The Dell technician has arrived on site and is repairing the failed server.

UPDATE 4:53 PM: The server has been repaired and is back online. You should now be able to send and receive E-mail. All incoming E-mail that was spooled while the server was offline should show up in your mailbox within 15-30 minutes.

We are sorry for any inconvenience this may have caused you.

By | 2015-04-27T03:03:24+00:00 October 19th, 2007|News|Comments Off on Mail Server Outage

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