Yearly Archives: 2004

Atlantis International has installed an online support ticketing system (SmarterTicket) in order to better serve our current and future customers. This system will accept requests via E-mail or through an online web interface. All requests will be assigned a unique ticket number for tracking purposes. All correspondence and even ticket resolutions are permanently stored and [...]

In an effort to reduce SPAM mail received by our customers, Atlantis International is beta testing a new advanced anti-spam E-mail server. This new server filters on numerous criterias. Early tests show a decline of SPAM by 80-95%. We hope to have the new server fully online for all our customers in March, 2004. This [...]