Monthly Archives: February 2004

02 19, 2004

Support Ticketing System

By |2017-01-27T00:25:11+00:00February 19th, 2004|News|Comments Off on Support Ticketing System

Atlantis International has installed an online support ticketing system (SmarterTicket) in order to better serve our current and future customers. This system will accept requests via E-mail or through an online web interface. All requests will be assigned a unique ticket number for tracking purposes. All correspondence and even ticket resolutions are permanently stored and [...]

02 7, 2004

Advanced Anti-Spam Server in Beta

By |2017-01-27T00:25:12+00:00February 7th, 2004|News|Comments Off on Advanced Anti-Spam Server in Beta

In an effort to reduce SPAM mail received by our customers, Atlantis International is beta testing a new advanced anti-spam E-mail server. This new server filters on numerous criterias. Early tests show a decline of SPAM by 80-95%. We hope to have the new server fully online for all our customers in March, 2004. This [...]